Frequently asked questions on some of our Ingredients:
Tocopherol (Vitamin E) – derived from sunflower.
Propanediol – A natural, pure, petroleum free glycol. Corn Derived.
Isostearyl Palmitate – It is derived from natural (non-animal) ingredients. It is an ester from Isostearyl Alcohol and Palmitic Acid.
Bis-Diglyceryl Polyacyladipate-2 – Non-animal derived semisolid lanolin substitute with high water binding capacity and adhesion to skin. This product is non-occlusive and in comparison to lanolin oil, is virtually odorless. The excellent skin compatibility is proven and allergic skin reactions have not been reported.
Squalane – Derived from Sugar Cane
Vanilla Planifolia – a plant derived extract.
Glycerin – Our certified Palm-Free Organic Vegetable Glycerin is ethically and sustainably produced from non-GMO soybeans.
Palm Oil – While we do not directly purchase palm oil, a very small percentage some of our natural products may have ingredients that are derived from palm or palm kernel oil.
Products that are made gluten- free are to the best of our knowledge based on supplier information and formulation procedures. Normal operations involve shared kettles and preparation areas that may contain traces of gluten.
ALL SALES ARE SUBJECT TO PurdyBeautiful, LLC POLICIES, TERMS AND CONDITIONS. *LEGAL INFORMATION: Placement of your order with PurdyBeautiful, LLC indicates that you have read & accept without exclusion all our policies terms and conditions. By purchasing products advertised on this website, the customer agrees to abide by all terms and policies as set forward by PurdyBeautiful, LLC (PB). We reserve the right to refuse delivery if our terms and conditions are not met. PB products are carefully formulated in strict accordance with the U.S. FDA Good Manufacturing Practices guidelines. Products that are made gluten- free and Vegan are to the best of our knowledge based on supplier information and formulation procedures. Normal operations involve shared kettles and preparation areas that may contain traces of gluten. We take pride in our products and are careful to bring you the very best ingredients and formulations available. Please use our products as suggested. *PRODUCT SAFETY: The information provided by PB is for informational purposes only and nothing contained on this website should be construed as a medical claim(s) for our products. PB products are not intended to diagnose, treat, cure, or prevent disease. If you have any medical questions, speak with your doctor. Products should only be used as directed. Complete ingredient lists are provided on the product label and/or in the accompanying product information. Customers who experience sensitivity or allergy while using our products are advised to discontinue product use and consult a physician. PB cannot be held liable for misuse of our products. You are solely responsible for the proper use of products offered by PB. Because each person’s skin is unique, we make no warranties, expressed or implied, regarding the effectiveness of products. You are using products listed on our site at your sole risk and are responsible for all actions and consequences of usage. Always patch test products before use. You agree to indemnify and hold harmless PB from and against any and all claims, charges, demands, damages, liabilities, losses, expenses, and liabilities of whatever nature and howsoever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any other direct or consequential loss) incurred or suffered directly or indirectly as a result of using any product listed on our website. *RETURNS: PLEASE ORDER CAREFULLY - WE CAN NOT ACCEPT ANY RETURNS. We offer a variety of test kits so you can match your shade appropriately prior to ordering a full size. With the order of a trial kit, for first time customers, we will allow you to add up to 3 additional sampler shades; Please email for additional details on cost and availability. If you are unsure about anything, please email us before you order. * ERRORS OR PROBLEMS: Please report any errors within 3 working days of receipt of your order. If you received an item sent in error (on our part), we will issue a call tag to pick up the merchandise or abandon it for your disposal at our option. The correct merchandise will be sent out to you immediately. All sales are subject to PurdyBeautiful, LLC Policies, Terms and Conditions. Placement of your order with PurdyBeautiful, LLC indicates that you have read & accept without exclusion all our policies terms and conditions. * DAMAGED ITEMS: Please email us immediately! We will contact your local shipping office for a damage inspection. BE SURE TO LEAVE THE DAMAGED GOODS IN THE ORIGINAL SHIPPING CARTON. We cannot replace a damaged shipment if a claim has not been properly placed with UPS or other carrier of record. * RETURNED PAYMENTS & FEES: There is a $20.00 fee on any returned payment. This fee is in addition to the original payment. Any future orders are held until the original payment and fee are paid in full. Cancellations are subject to a 15% restocking charge. Refunds to credit cards (due to customer error, changes or cancellation) are subject to a 4% processing charge. There is a 2% finance charge, per month on all orders past 45 days. If it ever becomes necessary to use the services of a collection agency, the customer will be responsible for agency fees, in addition to the amount due PurdyBeautiful, LLC. Future orders are held until payments and any fees are paid in full. *SHIPMENT REFUSALS: Once you have placed an order, you or the “ship to party” are responsible for accepting delivery. If an order is returned due to it being refused or if no one is there to accept it you will be responsible for the shipping charges and 15% restocking fee. If re-shipped, both freight charges will be imposed. No further orders will be shipped until your account is clear. Please make arrangements to accept your shipments. *DELIVERY, DELAYS: All shipment dates are estimates only, and PurdyBeautiful, LLC shall not be liable for any damages relating to failure to ship the as of a certain date. PurdyBeautiful, LLC shall not be liable for loss or damage of any kind, resulting from delay in performance or inability to deliver its products on account of acts of God, Force majeure, fire, labor disputes, accidents, acts of civil or military authorities, war, terrorism, riot, default or delay by supplier, breakdown in manufacturing facilities, machinery or equipment, delays in transportation or difficulties in obtaining necessary materials, labor or manufacturing facilities due to such causes or any other cause beyond PurdyBeautiful, LLC’s reasonable control. *LEGAL DISCLAIMER: While PB uses reasonable efforts to include accurate and up to date information in the Site, PB makes no warranties or representations as to its accuracy. PB assumes no liability or responsibility for any errors or omissions in the content of the Site. PB is providing this site and its contents on an “as-is” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of this site, the information, content, materials or products, included on this site. To the fullest extent permitted by law, PB disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, PB does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice. PB will not be liable for any damages of any kind arising out of or in connection with the use of this web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. *APPLICABLE LAW: This site is created and controlled by PB in the State of Florida, U.S.A. As such, the laws of the State of Florida will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. PB reserves the right to make changes to its Web site and these disclaimers, terms and conditions at any time. *FRAUD PROTECTION PROGRAM: We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. *LIMITATION OF LIABILITY: PB’s liability hereunder shall not be greater in amount than the purchase price of the shipment of the product in respect of which damages are claimed. In no event shall seller be liable for incidental, consequential, special, indirect or punitive damages. *Formulations, packaging ingredients and ingredient suppliers are all subject to change without prior notice. *Not responsible for typographical errors. Prices, Terms & Conditions are subject to change without notice.